- Eric Bettinger
Search for EdWorkingPapers here by author, title, or keywords.
We examine whether virtual advising – college counseling using technology to communicate remotely – increases postsecondary enrollment in selective colleges. We test this approach using a sample of approximately 16,000 high-achieving, low- and middle-income students identified by the College Board and randomly assigned to receive virtual advising from the College Advising Corps. The offer of virtual advising had no impact on overall college enrollment, but increased enrollment in high graduation rate colleges by 2.7 percentage points (5%), with instrumental variable impacts on treated students of 6.1 percentage points. We also find that non-white students who were randomly assigned to a nonwhite adviser exhibited stronger treatment effects.
In recognition of the complexity of the college and financial aid application process, and in response to insufficient access to family or school-based counseling among economically-disadvantaged populations, investments at the local, state, and federal level have expanded students’ access to college and financial aid advising. Experimental and quasi-experimental studies of these programs demonstrate that they can generate substantial improvements in the rate at which low-income students enroll and persist in college. While these programs are successful at the level of individual communities, the individualized, in-person college advising model faces numerous barriers to scale. In this paper, we report early results from an RCT of CollegePoint, an innovative, national college advising initiative that pursues a technology-enabled approach to provide students with sustained, intensive advising. Students assigned to CollegePoint are modestly more likely (1.5 percentage points, or 7.5 percent relative to the control) to enroll at the most selective colleges and universities (Barron’s 1 institutions), though we find no difference in enrollment patterns on other measures of college quality. We find suggestive evidence of variation in the impact of CollegePoint based on when students enrolled in the program. Students who enrolled in the spring of their junior year were 5.6 percentage points (22 percent relative to the control) more likely to enroll at one of the most selective colleges and universities in the country than students in the control group who also signed up in the spring of junior year but who were not assigned to the program.