Growing experimental evidence demonstrates that low-touch informational, nudge, and virtual advising interventions are ineffective at improving postsecondary educational outcomes for economically-disadvantaged students at scale. Intensive in-person college advising programs are a considerably higher-touch and more resource intensive strategy; some programs provide students with dozen of hours of individualized assistance starting in high school and continuing through college, and can cost thousands of dollars per student served. Despite the magnitude of this investment, causal evidence on these programs' impact is quite limited, particularly for programs that serve Hispanic students, the fastest growing segment of U.S. college enrollees. We contribute new evidence on the impact of intensive college advising programs through a multi-cohort RCT of College Forward, which provides individualized advising from junior year of high school through college for a majority Hispanic student population in Texas. College Forward leads to a 7.5 percentage point increase in enrollment in college, driven entirely by increased enrollment at four-year universities. Students who receive College Forward advising are nearly 12 percentage points more likely to persist to their third year of college. While more costly and harder to scale than low-touch interventions, back of the envelope calculations suggest that the benefit from increased college graduation likely induced by the program outweighs operating costs in less than two years following college completion.
The COVID-19 pandemic led to an abrupt shift from in-person to virtual instruction in Spring 2020. Using a difference-in-differences framework that leverages within-course variation on whether students started their Spring 2020 courses in person or online, we estimate the impact of this shift on the academic performance of Virginia’s community college students. We find that the shift to virtual instruction resulted in a 6.7 percentage point decrease in course completion, driven by increases in both course withdrawal and failure. Faculty experience teaching a course online did not mitigate the negative effects of moving to virtual instruction.