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Hunter Gehlbach
Conditions under which college students can be responsive to nudging
Tags: Student supports, Higher educationCollege success requires students to engage with their institution academically and administratively. Missteps with required administrative processes can threaten student persistence and success. Through two experimental studies, we assessed the effectiveness of an artificially intelligent text-… more →
Proactive student support using artificially intelligent conversational chatbots: The importance of targeting the technology
We examine through a field experiment whether outreach and support provided through an AI-enabled chatbot can reduce summer melt and improve first-year college enrollment at a four-year university and at a community college. At the four-year college, the chatbot increased overall success with… more →