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Lindsay C. Page
Let’s Chat: Leveraging Chatbot Outreach for Improved Course Performance
Katharine Meyer, Lindsay C. Page, Catherine Mata, Eric N. Smith, B. Tyler Walsh, C. Lindsey Fifield, Michelle Tyson, Amy Eremionkhale, Michael Evans, Shelby Frost, Eye Eoun Jung.Tags: Instructional technologyThis study reports on the causal effects of using a non-generative artificial intelligence (AI) chatbot to provide course-specific, proactive outreach and support to students in large-enrollment undergraduate courses. Across both an American Government and Microeconomics course, students… more →
Subtraction by Addition: Do Private Scholarship Awards Lead to Financial Aid Displacement?
Tags: Higher educationAward displacement occurs when one type of financial aid award directly contributes to the change in the quantity of another award. We explore whether postsecondary institutions displaced awards in response to the Pittsburgh Promise scholarship by capitalizing on the doubling of the maximum… more →
Conditions under which college students can be responsive to nudging
Tags: Student supports, Higher educationCollege success requires students to engage with their institution academically and administratively. Missteps with required administrative processes can threaten student persistence and success. Through two experimental studies, we assessed the effectiveness of an artificially intelligent text-… more →
New Schools and New Classmates: The Disruption and Peer Group Effects of School Reassignment
Topics: Policy, Politics, and GovernancePolicy makers periodically consider using student assignment policies to improve educational outcomes by altering the socio-economic and academic skill composition of schools. We exploit the quasi-random reassignment of students across schools in the Wake County Public School System to estimate… more →
Assessing Atlanta’s Placed-Based College Scholarship
Tags: Higher education, PovertyWe investigate whether and how Achieve Atlanta’s college scholarship and associated services impact college enrollment, persistence, and graduation among Atlanta Public School graduates experiencing low household income. Qualifying for the scholarship of up to $5,000/year does not… more →
The effects of default choice on student loan borrowing: Experimental evidence from a public research university
Tags: Higher educationWe explore the role of defaults and choice architecture on student loan decision-making, experimentally testing the impact pre-populating either decline or accept decisions compared to an active choice, no pre-population, decision. We demonstrate that the default choice presented does influence… more →
Disproportionate Burden: Estimating the Cost of FAFSA Verification for Public Colleges and Universities
Tags: Higher educationVerification is a federally mandated process that requires selected students to further attest that the information reported on their FAFSA is accurate and complete. In this brief, we estimate institutional costs of administrating the FAFSA verification mandate and consider variation in costs by… more →
Matching Methods for Clustered Observational Studies in Education
Topics: MethodsTags:Many interventions in education occur in settings where treatments are applied to groups. For example, a reading intervention may be implemented for all students in some schools and withheld from students in other schools. When such treatments are non-randomly allocated, outcomes across the… more →
The Design of Clustered Observational Studies in Education
Topics: MethodsTags: Assessment, EfficacyClustered observational studies (COSs) are a critical analytic tool for educational effectiveness research. We present a design framework for the development and critique of COSs. The framework is built on the counterfactual model for causal inference and promotes the concept of… more →
Proactive student support using artificially intelligent conversational chatbots: The importance of targeting the technology
We examine through a field experiment whether outreach and support provided through an AI-enabled chatbot can reduce summer melt and improve first-year college enrollment at a four-year university and at a community college. At the four-year college, the chatbot increased overall success with… more →
Effects of the shift to English-only instruction on college outcomes: Evidence from Central Asia
English-only college education in non-English speaking countries is a rapidly growing phenomenon that has been dubbed as the most important trend in higher education internationalization. Despite worldwide popularity, there is little empirical evidence about how the transition to English-only… more →